Terms & Conditions

 

Deco Hotel & National Gallery of Australia - Social Media Competition (Winter Capital Experience)

 

1. Eligibility

Open to Australian residents aged 18 years and over. Employees (and their immediate families) of Capital Hotels, Deco Hotel, the National Gallery of Australia, and associated agencies are ineligible to enter.

2. How to enter

Entrants must comment the nominated keyword ("CANBERRA") on the official launch post on Instagram during the promotion period, and follow the Instagram business accounts @nationalgalleryaus and @decohotelcbr. One entry per person. Multiple entries from the same account will not increase chances of winning.

3. Promotion period

Entries open 31 July 2026, 3:30pm AEST and close 9 August 2026, 11pm AEST. Entries received outside this period will not be accepted.

4. Winner selection

The winner will be selected at random from all valid entries within 24 hours of the promotion closing. The winner will be notified via Instagram DM and/or the email/mobile provided in their entry form. This is a game of chance; no permit is required as the total prize value is under $3,000. Capital Hotels reserves the right to select a new winner for any reason, including but not limited to numerous “fake profiles” being created by one individual to increase false entries and chances of winning.

5. Claiming the prize and Third-Party Fraud Disclaimer

The winner must respond and provide the requested details (full name, email, mobile) within [7 days] of being notified. If the winner does not respond within this time, Capital Hotels reserves the right to redraw and select a new winner.

Capital Hotels is not responsible or liable for any loss, damage or fraudulent activity, including financial loss or identity theft, caused by third parties impersonating our brand, employees or services. Capital Hotels will never ask for your payment information, passwords, direct wire transfers or other sensitive information to claim the prize for this competition. 

Entrants will only ever be contacted by the official @capitalhotelgroup Instagram account, so please always check the account sender username before clicking any links. Instagram direct messages containing a link sent to entrants to complete their entry will only ever ask for their full name, mobile number and email address. 

Users and customers acknowledge that they interact with third parties at their own risk and are solely responsible for verifying the authenticity of any communication, invoice, or website claiming to represent Capital Hotels, related brands, and employees before releasing funds or sensitive information.

6. The prize
  • 1 package for 2 people, including domestic economy flights from an Australian capital city to Canberra, 2 nights’ accommodation at Deco Hotel in an Arthur Boyd Activation Room, full buffet breakfast for 2 each morning, and an Arthur Boyd merchandise pack.
  • The prize is not transferable, exchangeable, or redeemable for cash.
  • Flights and accommodation are subject to availability and must be redeemed by 1st October 2026.
  • Travel dates exclude any blackout periods (e.g. public holidays) as determined by Capital Hotels. Stay dates must reside between Friday 14th August 2026 to Sunday 18th October 2026.
7. Data & privacy

By entering, participants consent to their personal information (full name, email, mobile) being collected and used by Capital Hotels for prize fulfilment and, where opted in, for future marketing communications, in accordance with our Privacy Policy. The winner’s details will be shared with the National Gallery of Australia solely for the purpose of coordinating flight bookings as part of the prize. No other entrant details will be shared with NGA or other third parties without consent.

8. Instagram disclaimer

This promotion is in no way sponsored, endorsed, administered by, or associated with Instagram. Information provided is to Capital Hotels, not Instagram.

9. General

Capital Hotels reserves the right to amend, suspend, or withdraw the competition at any time without notice. The decision of Capital Hotels regarding any aspect of the competition is final, and no correspondence will be entered into.

 

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